Purchase history

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Please see my page after logging in. Here

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You can check the purchase history from My Page.

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​It will be sent to the email address of the member information

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You can see the status at a glance from the order status.

How to read the purchase history

STEP1. View purchase history

1. When your order is completed, you can check it from the purchase history on My Page. Click the order ID to display the details screen. Please make sure that the order completion email has arrived at the registered email address. Please check from "Email after ordering".

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STEP2. View purchase history details

2. Please check the order status from the purchase history details. From the order status, you can check the status of order completed, waiting for payment, paid, preparing for shipping, issuing slip number, and completing shipping. See "How to read the order status".

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STEP3. I haven't received the order completion email

* After completing your order, you will receive an "order completion email", but we have sent only one email. If you do not receive the e-mail, it is possible that the e-mail address registered as a member is incorrect. Please check from My Page. If you do not receive the email, please contact us via chat, email, or inquiry.

 

Member registration method

STEP2. View purchase history details

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2. Please check the order status from the purchase history details. From the order status, you can check the status of order completed, waiting for payment, paid, preparing for shipping, issuing slip number, and completing shipping. See "How to read the order status".

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How to read the purchase history

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メールドメイン受信設定を確認してください
​メールが届かない場合は<order@ilovemotor.jp>
​上記メールアドレス又はドメイン設定をお願いします

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Email after ordering

To the e-mail address you registered as a member,

Subject: Notification of order confirmation [Important] You will receive the transfer destination and order details [final email]. We will only contact you by email at the beginning. We will not contact you by e-mail regarding the transfer status and shipping status.

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How to read the purchase history

Payment is by bank transfer

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Account holder Yu) I love motor parts 
Financial institution name   PayPay Bank  
Bank Code   0033
Store number (branch code) 005  
Branch name   Business Sales Department Account Number   5079249
Deposit type   Ordinary deposit

Payment confirmation The next business day after the order deadline 
Payment date
   Within 5 days from the date of order  
Due date will be canceled

* If the transfer holder is different from the orderer, please contact us immediately.
   
 

 
 

How to read the purchase history

​Please check from the purchase history in My Page

The order is complete

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Your order is complete. You will receive an order confirmation email. The payee's bank account is listed in the email. Please prepare for the transfer. Please transfer within 5 days from the date of order.

Waiting for payment, please complete payment

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Your order has been confirmed. Please complete the payment by bank transfer. Once the transfer is confirmed, it will be ready for shipping.

I have confirmed the payment, I will prepare for shipping

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Confirmation of payment has been completed. We will prepare for shipping. We will ship within 1 to 3 business days. A slip number has been issued. You can check it from the order details in the purchase history.

The slip number has been issued, waiting for shipping now

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A slip number has been issued. Please check the order details in the purchase history. Shipment may have been completed 100% before. Please check the current status by tracking the package from the slip number.

Shipping is complete, please wait until arrival

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Shipping will be completed with either status of 80% to 100%. Please check the shipping status from the slip number in the order details of the purchase history. Click here to log in.