To customers using Yahoo! Auctions
Flow after a successful bid for Yahoo Auction products
1.
Start order form within 24 hours
Please complete the order form procedure within 24 hours from the successful bid date and time. After that, if it exceeds 48 hours, it will be canceled due to the circumstances of the highest bidder.
Four.
Please search for shipping status confirmation by yourself
Inquiries asking about the shipping status are not possible. Please search for packages from the website of each shipping company based on the slip number sent by e-mail. Click here for details
7.
If you do not need an evaluation, please do not evaluate us.
We are evaluating it by our customers. Those who do not need it do not need to evaluate us. We will evaluate it in about 2 weeks. We will reply with bad publicity to unreasonable one-sided bad publicity.
2.
Easy payment will proceed within 5 days
The deadline for easy settlement is within 5 days, and if it exceeds, it will be canceled due to the circumstances of the highest bidder. We will prepare for shipping in the order in which payment is confirmed.
Five.
Please pick up your luggage promptly
Please receive the item within 7 days from the date of arrival at the delivery office. If it is returned to us after the due date, it will be canceled due to the circumstances of the highest bidder.
8. 8.
If you are handing it over, please check your email
There is a handing date. The product is not ready before the possible date. Please be sure to check the available dates as we will inform you by e-mail. Strict adherence within 10 days from the possible date.
3.
Please check your email after payment
When payment confirmation is completed, the slip number will be sent by email to the registered address of yahooID. We do not send transaction messages.
6.
Please check the item within 14 days of arrival
We will refund the returned goods only for some contents within the period. We will not respond after the 14th. If you wish to return the product for your convenience, please bear the shipping cost.
9.
Delete the order form
From a business point of view, 3. Delete the order form after sending the email. Please be assured that the information of the highest bidder is described in Yahoo! Auctions. It is not the deletion of the winning bidder
1.
The shipping period is from the next business day after the successful bid to 3 business days.
We will ship from the winning bid item for which payment has been confirmed. Ships from the next business day to 3 business days after a successful bid. Please note that we cannot normally ship on temporary holidays.
Four.
For inquiries after the product arrives, please email us.
For inquiries regarding product defects or cancellation due to customer's convenience, please contact the e-mail address in the slip number transmission email.
2.
Please be sure to check the information such as temporary holidays
◆ Important notice of reception shipping and temporary closure ◆ Please check the link page on the product page.
Five.
It is difficult to connect to the telephone due to business reduction.
Please cooperate with email contact, LINE, and chat contact. Due to personnel restrictions and business reduction, it takes time to ship and it is difficult to connect to the phone.
3.
We do not accept inquiries to check the shipping status.
When will it be shipped? Did you ship it? We do not accept inquiries such as. Please search for your parcel yourself from the website of each shipping company based on the slip number in the email.
6.
What is cancellation due to the highest bidder's convenience?
The winning bidder will automatically get a bad reputation. Successful bidders such as non-communication, refusal of receipt, unconventional requests, rants, unreasonable evaluations, etc. will be canceled due to the circumstances of the highest bidder.
Temporary holiday calendar
Closed on Saturdays, Sundays, and holidays
We apologize for any inconvenience caused during the declaration of an emergency, but please note that we cannot accept delivery or payment by hand.
Customers using Yamato Transport
Customers using Seino Transportation
Yamato Transport slip number unregistered
Inquiry Please enter the slip number in the first entry field of the slip number.

Although the slip has been issued, it means that it has not been deposited with Yamato because it is being prepared for shipping. Therefore, it will be "Slip number not registered"
Within 3 days from the day of issuing the slip, it will be in the preparation period for shipping. If you search after 18:00 every day, it will be updated to the latest status, so please check

Seino Transportation I can't find the inquiry number you entered
Inquiry Please enter the slip number in the slip number entry field.

Although the slip has been issued, it means that it has not been deposited in Seino yet because it is being prepared for shipping. Therefore, "I can't find the inquiry number you entered."
Within 3 days from the day of issuing the slip, it will be in the preparation period for shipping. If you search after 18:00 every day, it will be updated to the latest status, so please check
